Frequently Asked Questions
Everything you need to know about your Oswin Hyde experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International delivery times vary by location, generally arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please ensure tags are attached to receive a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all Oswin Hyde products come with a 12-month manufacturer's warranty against defects in materials and craftsmanship.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.